8 sure-fire ways to increase word-of-mouth marketing for you and your business, and they are not related to social media.

Here are eight simple ways to boost word-of-mouth marketing for you and your company.

People will share your message if you promote your differentiators.

Attend chamber and networking events to make yourself visible in your market.

Return after-sales calls as soon as possible after the sale. If a customer calls with a complaint about your product or service, don't argue or point fingers; instead, solve the problem.

Thank your clients for their patronage! It's simple and free.

Smile and be friendly.

Outperform expectations by providing exceptional customer service.

Provide high-quality products and services.

Thank those who refer you business.